Terms of Service
Last updated: August 1, 2026
Please read these Terms of Service carefully before using the Bozaat seller platform. These terms govern your use of our services and your relationship with Bozaat.
Table of Contents
1. Acceptance of Terms
By registering as a seller, accessing, or using the Bozaat platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Platform. These Terms constitute a legally binding agreement between you ("Seller") and Bozaat ("Bozaat", "we", "us", or "our").
2. Eligibility
To use Bozaat as a seller, you must: be at least 18 years of age; be a resident of India or a legally registered business entity in India; have a valid GST registration (where applicable); possess a valid bank account in India for receiving payouts; and provide accurate and complete information during registration. Bozaat reserves the right to refuse registration or terminate accounts that do not meet eligibility requirements.
3. Seller Account
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. Bozaat will not be liable for any loss resulting from unauthorized use of your account. You may not transfer your account to another party without prior written consent from Bozaat.
4. Commission and Fees
Bozaat offers two flexible pricing models — no recurring subscription, no lock-in: 1. Commission-Based (Default): Bozaat charges a commission of 2%–10% per successful order, depending on the product category. There are no platform fees, listing fees, fulfillment fees, pick & pack fees, collection fees, storage fees, or return processing fees. Commission is deducted from the order value before payout. The applicable commission rate for each category is displayed in your seller dashboard. 2. Pay-As-You-Go Tiers (Optional): Sellers who prefer a flat-fee model can choose from the following tiers instead of commission: • Starter Tier – ₹0/month: Up to 10 orders/month, 5% commission per order. • Basic Tier – ₹499/month: Up to 100 orders/month, 3% commission per order. • Growth Tier – ₹999/month: Up to 500 orders/month, 2% commission per order. • Pro Tier – ₹1,999/month: Unlimited orders, 2% commission per order, priority support. • Enterprise Tier – Custom pricing: High-volume sellers, dedicated account manager, negotiated commission rates. There is no recurring subscription — you only pay for the tier you choose for that billing cycle. You can switch tiers or revert to commission-based pricing at any time from your seller dashboard. Bozaat reserves the right to revise rates with 30 days' prior notice to sellers.
5. Product Listings
Sellers are responsible for ensuring that all product listings are accurate, complete, and comply with applicable laws. You must not list: counterfeit, stolen, or prohibited goods; products that infringe intellectual property rights; items banned under Indian law; products that are misleadingly described; or items that do not meet Bozaat's eco-commerce standards. Bozaat reserves the right to remove any listing that violates these Terms without prior notice.
6. Eco-Commerce Standards
As an eco-commerce platform, Bozaat requires sellers to adhere to sustainable practices including: using eco-friendly or minimal packaging; sourcing products responsibly; accurately representing the environmental credentials of products; and complying with any sustainability guidelines published by Bozaat from time to time. Failure to meet eco-commerce standards may result in listing removal or account suspension.
7. Order Fulfillment
Sellers are responsible for fulfilling orders accurately and within the committed timeframe. You must: maintain adequate stock levels; update inventory promptly; dispatch orders within the specified handling time; provide accurate tracking information; and handle returns and refunds in accordance with Bozaat's return policy. Consistent failure to fulfill orders may result in account suspension or termination.
8. Payments and Payouts
Bozaat processes payments from buyers and disburses payouts to sellers after deducting applicable commissions. Payouts are processed on a regular schedule as communicated in your seller dashboard. Bozaat reserves the right to withhold payouts in cases of suspected fraud, disputes, or policy violations. Sellers are responsible for all applicable taxes on their earnings, including GST and income tax.
9. KYC and Verification
Sellers must complete Know Your Customer (KYC) verification before listing products or receiving payouts. KYC requirements include submission of valid government-issued identity proof, business registration documents, GST certificate (where applicable), and bank account verification. Bozaat may request additional documentation at any time. Failure to complete KYC will result in account restrictions.
10. Prohibited Conduct
You agree not to: manipulate product reviews or ratings; engage in price fixing or anti-competitive practices; use the platform to conduct fraudulent transactions; attempt to circumvent Bozaat's commission structure by transacting off-platform; harass or abuse buyers, other sellers, or Bozaat staff; or use automated tools to scrape or misuse platform data. Violations may result in immediate account termination and legal action.
11. Intellectual Property
All content on the Bozaat platform, including logos, trademarks, software, and design elements, is the property of Bozaat or its licensors. You may not use Bozaat's intellectual property without prior written consent. By uploading product images and descriptions, you grant Bozaat a non-exclusive, royalty-free license to display and use such content for platform operations and marketing purposes.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Bozaat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform. Bozaat's total liability for any claim shall not exceed the total commissions paid by you to Bozaat in the three months preceding the claim. Bozaat does not guarantee uninterrupted or error-free platform operation.
13. Termination
Either party may terminate the seller relationship at any time. Bozaat may suspend or terminate your account immediately for material breach of these Terms, fraudulent activity, or conduct harmful to the platform or its users. Upon termination, pending payouts will be processed after any applicable hold period, subject to resolution of outstanding disputes.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be India. Courts in India shall have exclusive jurisdiction for matters not subject to arbitration.
15. Changes to Terms
Bozaat reserves the right to modify these Terms at any time. We will notify sellers of material changes via email or platform notification with at least 15 days' notice. Your continued use of the platform after the effective date of changes constitutes acceptance of the updated Terms.
16. Contact
For questions about these Terms of Service, please contact us at suport@bozaat.com or write to Bozaat, India.
Questions about our Terms? Reach out to our team